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DELIVERY

Delivery Information

Fast Delivery: We offer a complimentary next-day delivery service for orders over £100 (excluding VAT) within Greater London. Orders placed by 5 pm Monday to Friday qualify for next-day delivery.

Delivery Charges for Orders Under £100 (Greater London only):

  • Standard Next Working Day Delivery Service: £10+VAT

Delivery Charges for Orders Outside Greater London:

  • Orders placed by 3 pm Monday to Thursday for delivery within 2-3 working days: £25+VAT

All items are shipped via DPD. Unless otherwise specified, orders are shipped using the next working day delivery service.

Order Cancellations: To cancel an order, please contact our customer service team at 02071172983 within 1 hour of order receipt. For orders placed outside working hours, cancellation must occur within the first business hour of the next working day. Orders canceled beyond this timeframe may incur a reconsignment charge.

Important Note: Order amendments or delivery changes are only possible before the order is picked and processed for dispatch. Contact our customer service team at 02071172983 for any required modifications. Also for your another questions contact with us from here >>> https://glopack.com/contact

Return Policy: If you need to return an item, contact our customer service team at 02071172983.

Conditions for Returns:

  • Goods correctly supplied may only be returned with the Company’s agreement.
  • Items supplied to special requirements cannot be returned for credit.
  • Returns are accepted only if items are unmarked, in new condition, and with unbroken item packaging (if applied).

Return Procedure:

  • Prior agreement with our customer service team is mandatory for all returns.
  • Ensure all returns comply with the stated conditions before sending them back to us.

Please Note: We do not accept returns that have not been agreed upon in advance. Make sure to coordinate with our customer service team before arranging the return of any goods.